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Protechs IT Solutions
Protechs IT Solutions

IT Resource Page

Welcome to our IT resource page for clients! Here, you'll find a variety of helpful information and resources to assist you with any IT-related needs or questions you may have. Whether you're looking for technical support, guidance on a specific project, or just want to stay up-to-date on the latest IT trends and best practices, we've got you covered. We hope you find this page helpful and please don't hesitate to reach out to us with any questions or comments. Thank you for choosing us as your IT partner!

Cybersecurity basics & protection

The world of cybercrime is always changing. When viruses first appeared, most of them were pranks. To stay safe online, one of the best things you can do is stay educated on the litany of threats that lurk on the web. Use this information hub to learn everything you need to know about cyberthreats, and how to stop them.

What is EDR?

What is endpoint detection and response? How does EDR work and how is it different from antivirus and anti-malware?

What's a SOC?

A Security Operations Center (SOC) is a centralized team or facility responsible for monitoring and analyzing an organization's security posture. The SOC team uses a combination of technology and human expertise to detect, investigate, and respond to security incidents, as well as to continuously monitor the organization's networks and systems for potential threats. The SOC is typically responsible for incident response, threat intelligence, vulnerability management, and compliance.

What are Endpoints?

Endpoints refer to any device or application that can connect to a network and access network resources. These can include laptops, desktop computers, smartphones, tablets, servers, and IoT devices. They can also include software applications such as web browsers, email clients, and instant messaging programs. The endpoint is considered to be the "edge" of the network, and securing endpoints is critical to protecting the overall security of the network. This is due to the fact that endpoints are often the point of entry for cyber attacks and malware, and they may contain sensitive data or have access to sensitive resources.

IOT Devices

IoT (Internet of Things) devices are connected devices that can communicate with other devices and systems. They include a wide variety of electronic devices such as smart thermostats, security cameras, smart speakers, and home appliances. These devices use sensors, software, and network connectivity to collect, send and act on data from their surroundings and can often be controlled remotely using a smartphone or computer. They are becoming increasingly common in homes and businesses, and are being used in various industries.


Ransomware is a type of malware that encrypts the files on a victim's computer or network, making them inaccessible to the user. The attacker then demands a ransom payment, usually in the form of cryptocurrency, in exchange for the decryption key that will restore access to the files. Ransomware can be spread through a variety of means, such as phishing emails, infected software downloads, or exploiting vulnerabilities in outdated software. Ransomware attacks can be particularly devastating for businesses, as they can result in the loss of important data and the disruption of operations. It is important to keep software updated and backups of important files to minimize the impact of a ransomware attack.