Protechs IT Solutions
Protechs IT Solutions

Our Trusted Team

At Protechs we are dedicated to providing the highest quality managed service provider (MSP) services to businesses of all sizes. Our team of experienced IT professionals is available around the clock to provide comprehensive support and management for all of your organization's IT needs. We are dedicated to helping you reduce your IT costs and improve efficiency by handling everything from routine maintenance to complex IT projects. Our MSP services also provide a single point of contact for all of your IT-related issues, ensuring that you always have someone to turn to for help. We pride ourselves on our outstanding customer service and our ability to deliver results that exceed our clients' expectations. Choose Protechs as your MSP, and let us help you take your business to the next level.

Cleoner Allen - Managing Director

   With over 20 years of experience in the Information Technology industry, I help small and medium-sized companies streamline their IT operations so they can focus on growing their business. I have over 10 years of experience in IT management, and have been the IT Director for over 20 small to medium-sized businesses.


My specialties include project management, business management, business operations, and effective marketing strategies. I am also skilled in providing PC/laptop services, technology business solutions, and security surveillance and networking installation and maintenance. In addition, I have extensive experience in business technology consulting, including negotiation, selling to customer needs, and coaching. I am highly proficient in managing processes, building relationships, and staying up-to-date on market knowledge to best serve my clients' IT support needs.

I have over 24 years of experience in running and managing computer and electronic repair break-fix stores and 10 years of experience in planning, installing, and managing security surveillance systems in commercial environments such as apartment complexes, restaurants, grocery stores, and corporate offices.

With my extensive knowledge, experience and skills in IT, I am committed to providing my clients with the highest level of service and support, and am dedicated to ensuring that their IT operations are running smoothly and efficiently, so they can focus on growing their business
Alfred Burney-Allen PhD
Senior Project Manager

My goal is to utilize and enhance my technical capabilities and expertise to work towards making a long-term difference in the semiconductor and tech industry. I seek to apply my knowledge of organic chemistry and materials science in tandem with a global organization leading in research and development to solve complex research aims. In addition, my primary goals are to capitalize on team building methods and learn the intricacies of industrial research and development. In terms of longevity, with the knowledge gained I aspire to advance into executive roles to lead teams and departments of researchers to complete initiatives and innovation.



























William Smith- Site Project Manager 
With over 15 years of experience in running and managing computer and electronic repair break-fix stores, and 6 years of experience in network management, William brings a wealth of knowledge and experience to our team. He has also spent 10 years planning, installing, and managing security surveillance systems in commercial environments such as apartment complexes, restaurants, grocery stores, and corporate offices.

In addition to his technical expertise, William also has 5 years of experience as a general contractor and 20 years of experience in framing houses. This diverse background allows him to bring a unique perspective to our projects and approach to problem-solving.

As Senior Site Project Manager, William is responsible for overseeing all aspects of our client projects, from initial planning and design to implementation and ongoing management. He works closely with our clients to ensure that their needs are met and that their systems are operating at optimal levels.

With his extensive experience and knowledge, William is committed to providing our clients with the highest level of service and support. He is dedicated to ensuring that our clients' projects are completed on time, within budget, and to the highest standards of quality
Security Operations Center 
SOC Team
Our dedicated group of security professionals who are responsible for monitoring and protecting our clients' IT systems and infrastructure from cyber threats. Our team uses a combination of cutting-edge tools and techniques to detect and respond to potential security incidents in real-time. We are also responsible for incident response and recovery, as well as the development and implementation of security policies and procedures.

Our SOC team members have a wealth of experience in the field of cyber security, and are well-versed in the latest security technologies and best practices. They are highly skilled in identifying and mitigating potential security risks, and are committed to keeping our clients' data and systems safe.

We pride ourselves in being proactive and responsive to our clients' needs, and are dedicated to providing the highest level of security and protection against cyber threats. Our team is available 24/7 to ensure that our clients' security stacks are always secure.
EDR Team 
Endpoint Detection and Response
Our specialized group of security experts who are dedicated to safeguarding our clients' endpoints from cyber threats. Utilizing state-of-the-art tools and techniques, our EDR team is able to detect, analyze, and respond to potential security incidents in real-time, ensuring that our clients' endpoints are always protected. They also play a critical role in incident response and recovery, and in the development and implementation of security policies and procedures.

Our EDR team members have a deep understanding of endpoint security and are experts in the latest security technologies and best practices. Their knowledge and skills allow them to quickly identify and mitigate potential security risks, and they are committed to keeping our clients' endpoints safe.

"We are proud to be proactive and responsive to our clients' needs, and we strive to provide the highest level of security and protection against cyber threats. Our team is available 24/7 to ensure that our clients'  endpoints are secure and operating at optimal levels. " They also help to ensure compliance with security regulations and standards, such as SOC2 and PCI-DSS, by providing constant monitoring and implementing controls to prevent and detect security breaches."